Privacy Policy

1. Introduction

At D and D Fabrics, we value your trust. This Privacy Policy outlines how we collect,

process, use, and protect your personal information across all our platforms, including

but not limited to our website, mobile applications, third-party marketplaces, and social

media sales channels (collectively referred to as "Platforms").

2. Scope and Applicability

This Privacy Policy applies to all users—customers, resellers, visitors—who interact with

D and D Fabrics through any of our digital or physical interfaces.

3. Information We Collect

- Identity & Contact Information: Name, phone number, email, address, and business

details (if applicable).

- Transaction Data: Order history, payment confirmation, returns, and delivery status.

- Device and Technical Data: IP address, browser type, device ID, operating system, and

interaction logs.

- Marketing and Communication Preferences: Subscription status, inquiries, and

customer service interactions.

4. How We Use Your Data

- Processing orders and payments

- Shipping and fulfillment

- Account registration and reseller tracking

- Customer support and dispute resolution

- Analytics and performance optimization

- Marketing communications (where consent is given)

- Legal and regulatory compliance

5. Data Sharing and Disclosure

We may share your information under strict confidentiality with:

- Third-party logistics and delivery providers for order fulfillment

- Payment gateway partners for processing transactions

- Customer support services operating under our instructions

- Legal and regulatory authorities, if required by law

6. Data Security

We implement robust technical and administrative measures to secure your data,

including encryption, firewall protections, secure socket layer (SSL) transmission, and

regular system audits.

7. User Rights and Choices

You have the right to:

- Access and correct your personal data

- Withdraw consent for marketing communications

- Request deletion of your information (subject to legal and operational constraints)

- Lodge complaints with the data protection authority, if applicable

8. Cross-Platform Data Handling

Regardless of the platform used—website, mobile app, or social media—your data is

handled with a unified privacy protocol.

9. Data Retention

We retain your data only for as long as necessary to fulfill its intended purpose, or to

comply with legal and regulatory requirements.

10. Updates to This Policy

We may periodically update this Privacy Policy to reflect changes in legal requirements

or business operations.